Privacy Policy

1. Information We Collect
We may collect the following types of personal information:

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a. Personal Identification Information
Name

Email address

Phone number

Address (pickup/delivery location)

b. Service-Related Information
Order history

Payment details (processed via secure third-party payment gateways)

Preferences for garment care

c. Technical Data
IP address

Browser type

Device information

Cookies and usage data

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2. How We Use Your Information

We use the information we collect to:

Provide and manage our dry cleaning and laundry services

Process orders and payments securely

Respond to customer inquiries and provide support

Improve our services, website experience, and customer interactions

Send notifications, updates, or promotional offers (only with your consent)

Comply with legal obligations

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3. How We Share Your Information

Prezrluxe does not sell or rent your personal data to third parties. We may share your information with:

Trusted service providers for logistics, payment processing, or customer support

Legal authorities if required to comply with applicable laws

Marketing or analytics partners (only aggregated or anonymized data)

4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. You can control or disable cookies through your browser settings. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

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5. Data Security

Prezrluxe takes data protection seriously. We use industry-standard security measures, including SSL encryption, firewalls, and secure access protocols to safeguard your information.

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6. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

Access the personal data we hold about you

Request correction or deletion of your data

Opt-out of marketing communications at any time

Withdraw consent for certain data uses

To exercise any of these rights, please contact us at info@prezrluxe.com.

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7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

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9. Changes to This Privacy Policy

Prezrluxe reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

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10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us .